How we do it……
If you are interested in any of our services, for example, supplying a complete PA system. This is how we do it.
We will contact you and arrange an on-site meeting to appraise your current system. We then discuss with you any upgrades or additional equipment needed depending on your current and future requirements.
Within 48 hours of our on-site meeting we provide you with a free, no-obligation quote. This will include a breakdown of equipment and installation timescales. If at this stage you have any questions about the equipment specified or what happens next, we are happy to discuss these points with you. Commencement of work will not begin until all arrangements have been finalised and agreed with you. Ordering of equipment will not begin until we have an official Purchase Order from your institution.
We will then arrange with you a suitable time for the installation/work to be carried out.
We always try to do the ‘heavy-end’ of installation works during holiday periods or outside of ‘pupil’ hours to minimise disruption to the school day. Once we have completed installation and testing we will handover the system to you. Either at handover stage, or another convenient time, we always offer a training session for key staff. This typically lasts an hour or so.
Our works carry a 1 year warranty on installation and of course all equipment supplied through us comes with the manufacturers warranty.